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Terms and Conditions



OVERVIEW

All items have been handmade by Morag in her studio in Scotland. Morag uses fabrics produced locally with low environmental impact, offcuts, post-production waste or other obsolescences. Due to the nature of the production materials, some inconsistencies may occur.

Limited products made from offcuts, post-production waste or up-cycled materials cannot be made available again once out of stock. Please see product descriptions for availability.  



DELIVERY

Delivery is available for addresses in the UK and Europe.
All items will be posted with a tracked & signed for service.

There is a £4 standard rate for UK orders.
There is a £10 flat rate for EU orders.

Customers are responsible for any import duties, customs fees, sales taxes or other import costs.

Delivery costs may vary in the circumstance of made-to-order and/or bespoke items. 

Items in stock will be sent within 5 working days.
Items made-to-order can take up to 3 weeks before dispatching.


If you require an item urgently, please contact Morag Seaton directly and she will try to accommodate your needs.

If you require an item posted outside of the UK and EU, please contact Morag Seaton directly.



RETURNS

Some items can be returned within 30 days of receipt provided they have not been used and are in their original condition.

Please contact Morag Seaton as soon as possible to arrange a return, and for the correct return address.

Limited items and some made-to-order items cannot be returned.

You are responsible for the cost and safe return of the item(s) back to Morag Seaton. Please ensure items for return are packaged safely and posted using a tracked service, as Morag Seaton cannot accept responsibility for damaged or lost goods when in transit.



PACKAGING

All items are packaged using recycled materials. All cotton labels are produced from post-production waste. Most items will include a label which outlines the story of each design, from the initial inspiration to material content, care instructions and ways to wear.



PRICES

Prices shown on this site are in GBP and are inclusive of VAT. We reserve the right to change prices at any time without prior notice.

Please note that the product price does not include import duties, customs fees, sales taxes or other import costs, which will vary for different countries and will need to be paid upon reception of the goods.



FIT + SIZING

All available sizes and dimensions are outlined in the product descriptions. Please ensure you read these carefully before purchasing. Some items can be adjusted on request (for example, the length of a bag strap). Some items can also be adjusted for ease of use (for example, some fastenings can be replaced with hidden velcro). Please contact Morag Seaton directly to discuss your request.

If you cannot see your size or would like to request that an item is made in your size, please contact Morag Seaton directly.



REPAIRS + ALTERATIONS

Morag Seaton can offer repairs due to wear over time or production faults. Repairs of items damaged due to customer error may incur a charge. Alterations are only available for clothing products and may incur a charge. Please contact Morag Seaton via email with your request.
Items are repaired at the owner’s expense plus shipping charge.



ORDERS

Orders must be cancelled or amended within 24 hours.

All orders are subject to availability. Morag Seaton reserves the right to refuse an order at any time. If It is not possible to complete your order, you will be notified via email within 5 business days and will not be charged for orders that cannot be fulfilled.

All products remain the property of Morag Seaton until paid for in full.

By using this site you agree to be bound by these terms and conditions.









 
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